Shipping & Returns
Desperate Enterprises, Inc.
6831 Ridge Rd. Wadsworth, OH 44281 USA
P.O.Box 604, Sharon Center, OH 44274 USA
FAX (330) 239-0600
Hours: 8:00AM to 5:00PM Mon-Fri Eastern Time
Standard FEDEX ground is free within the contiguous US. Orders weighing less than 10 pounds will ship via Federal Exress SmartPost. Alaska orders are sent with no shipping charge from Ohio to Seattle, customer pays additional shipping amount for shipping from Seattle to Alaska. Hawaiian orders are sent with no shipping charge from Ohio to Los Angeles, customer pays additional shipping amount for shipping from Los Angeles to Hawaii.
- Standard turnaround time is 1-2 business days. This time will become longer (4-5 business days) during the holiday season from October through December.
- Orders are shipped on a first come, first served basis. If you require a Rush shipment, please call 800-732-4859 for additional charges and approximate shipping time.
Drop shipping is available, but each order will be handled independently from others when factoring quantity price discounts. If you have any further questions, please feel free to contact us via email email@example.com
PLACING ORDERS :
- Phone orders at 800-732-4859
- Mail order to: PO BOX 604, Sharon Center OH 44274
RETURNS / EXCHANGES / INACCURACIES : All damaged product and/or shortages MUST be reported within 10 days upon receipt of your order. "Damaged product" refers to scratches or bent items that may have occurred during shipping. We do not accept returns for faded products. Our products are designed for Interior Wall Decor and not for outdoor use. Please inspect your order carefully prior to discarding any packing material. If a return or exchange needs to be made, please contact us prior to returning the merchandise for proper instructions. Returns are subject to a 15% restocking fee.